[Users] Community Manager MIA

Bill Pye bill.pye at phoenix-systems.co.uk
Wed Aug 17 11:42:37 CEST 2016


I don't think this is being over dramatic but it is the case that it leaves the forums, yet again, rudderless and without management or direction. My point and question is what can we do about it (if anything) and what does it mean for the involvement of the Alliance with Synacor - can anything be salvaged from this (from my point of view) mess.



----- Original Message -----
> From: "David Sommerseth" <dazo at eurephia.org>
> To: "Adam Cody" <ajcody at zetalliance.org>, "bill pye" pye at phoenix-systems.co.uk>
> Cc: "users" zetalliance.org>
> Sent: Wednesday, 17 August, 2016 09:33:33
> Subject: Re: [Users] Community Manager MIA

> Hi,
> My instant thought is that we shouldn't try to make this more dramatic
> without further knowledge.
> In Europe it's not unheard of to have several weeks of holiday during
> the summer months.  I don't know how that is where Jorge comes from
> (Spain?), but in Norway it's very common to have 5 weeks mandatory
> holiday; some take it all in one go other spread it out over the year.
> My point is ... Jorge's absence might just as well be quite trivial and
> not related to any work related issues or Synacor stepping back on their
> community efforts.
> --
> kind regards,
> David Sommerseth
> On 16/08/16 21:01, Adam Cody wrote:
>> Bill,
>> I hadn't heard of there being no community manager until your post.
>> Jorge has been absent in our weekly calls for months now. Is there a
>> public forum post that explains what is going on?
>> I had to approve this message by the way because it didn't have this
>> email address in the list.
>> Adam
>> ----- Original Message -----
>> From: "Bill Pye" pye at phoenix-systems.uk.com>
>> To: users at lists.zetalliance.org
>> Sent: Tuesday, August 16, 2016 1:46:20 PM
>> Subject: [Users] Community Manager MIA
>> Hi everyone
>> Sorry about the long absence, I've had some personal matters that have taken
>> priority for the past few months.
>> It now seems that, once again, the Zimbra forums are without direction and
>> there's no Community Manager as I was just informed by Jorge.
>> I'm afraid I've already expressed my frustration about this in the Zimbra admin
>> forums so I won't bore you with the detail but I will say this is a great
>> disappointment to me. I thought that with Jorge looking after the forums we
>> might have had a chance to move forward but it seems that Zimbra (or should we
>> just call them Synacor these days?) has had second thoughts and has, as far as
>> I can see, abandoned the forums to it's own devices.
>> On another slightly off topic subject, apart from the mailing lists notification
>> themselves I seem to have dropped off all the other communications - have I
>> missed something?
>> Regards
>> Bill

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