[Users] Autocomplete not working after upgrade from 8.6 to 8.7.11

[Barry de Graaff]

Owh cool, lets try that thanks!

Kind regards, 

Barry de Graaff
Zeta Alliance 
Co-founder & Developer
zetalliance.org | github.com/Zimbra-Community

+31 617 220 227 | skype: barrydegraaff.tk
Fingerprint: 97f4694a1d9aedad012533db725ddd156d36a2d0

----- Original Message -----
From: "Andreas Wolske" <andreas.wolske at managedhosting.de>
To: users at lists.zetalliance.org
Sent: Tuesday, 7 August, 2018 13:09:45
Subject: Re: [Users] Autocomplete not working after upgrade from 8.6 to 8.7.11

Barry,
Mark,

to clear AC and start over it's

zmsoap -z -m account at domain.com RankingActionRequest/action @op=reset
zmprov fc account account at domain.com

HTH

-- 

Andreas Wolske
Geschäftsführer

------------ managedhosting.de - Enterprise Cloud Services ------------

VMware Cloud Verified Service Provider
Red Hat Certified Cloud & Service Provider
Zimbra Gold Partner
FileCloud Certified Partner
veeam Cloud Service Provider

p +49 30 202364910
f +49 30 202364919
m +49 151 21258008

@ andreas.wolske at managedhosting.de
w https://www.managedhosting.de

Pflichtangaben nach §35a GmbHG: https://www.managedhosting.de/legal

Am 07.08.2018 um 13:05 schrieb L Mark Stone:
> Barry,
> 
> To my understanding Zimbra has three sources for auto complete: GAL, emailed contacts address book, and a hidden cache of addresses we only see when we choose the address field drop down in a Compose window. 
> 
> That hidden cache has no UI, except the Forget link. Years ago I was told how to reset it by Support, but I can’t find my notes. 
> 
> I suspect it may be the root cause of your problem. 
> 
> Mark
> 
> ___________________________
> L. Mark Stone
> Sent from my iPhone
> 
>> On Aug 7, 2018, at 5:40 AM, Barry de Graaff <info at barrydegraaff.tk> wrote:
>>
>> Hello All,
>>
>> I have an instance of Zimbra that was upgraded from 8.6 to 8.7.11 FOSS.
>>
>> After the upgrade the auto complete no longer works, it only auto completes
>> from the GAL not external addresses the user used before.
>>
>> In the logfiles I do not see anything particular other than the requests
>> are handled OK.
>>
>>
>> On the forums the only lead I could find was somebody that said it worked
>> again after a couple of days.
>>
>> How can I fix/debug this?
>>
>>
>> Kind regards, 
>>
>> Barry de Graaff
>> Zeta Alliance 
>> Co-founder & Developer
>> zetalliance.org | github.com/Zimbra-Community
>>
>> +31 617 220 227 | skype: barrydegraaff.tk
>> Fingerprint: 97f4694a1d9aedad012533db725ddd156d36a2d0
>>