[Users] Octorber 6, 2020 Zeta Alliance Conference Call Summary

[Randy Leiker]

Hello Zeta Alliance Community, 

Here is a summary of this week’s conference call. A few brief reminders: 


    * Conference calls are every Tuesday and open to all using either the FreeConferenceCall.com VoIP app or via a dial-in number: [ https://www.freeconferencecall.com/wall/zetalliance | https://www.freeconferencecall.com/wall/zetalliance ] 
    * Each week’s call agenda can be found at: [ https://docs.google.com/document/d/1uUUDJpwp2CAylU6lxtbEdVcUX_qSbciyes6gLTWw2fY/edit | https://docs.google.com/document/d/1uUUDJpwp2CAylU6lxtbEdVcUX_qSbciyes6gLTWw2fY/edit ] 
    * A copy of each week’s summary is also posted to the Zimbra Forums: 
        * All Prior Months: [ https://forums.zimbra.org/viewforum.php?f=9 | https://forums.zimbra.org/viewforum.php?f=9 ] 
        * September 2020 : [ https://forums.zimbra.org/viewtopic.php?f=9&t=68705 | https://forums.zimbra.org/viewtopic.php?f=9&t=68705 ] 
        * October 2020: [ https://forums.zimbra.org/viewtopic.php?f=9&t=68823 | https://forums.zimbra.org/viewtopic.php?f=9&t=68823 ] 
    * Constructive feedback on these call summaries is always welcome. 
October 6 , 2020 

Basecamp’s Email Service ‘Hey’ and Suggestions For Zimbra 
Mark S. asked if anyone has tried out Basecamp’s new email service, called Hey. He said it is a re-imagination of how email should work from the developers of Basecamp, and while it does not allow for importing existing email, it allows aggregating email from other services, and is designed around Basecamp’s unique view of how they think teams should be using email. Mark provided this URL, which reviews the new service: https://www.inc.com/jason-aten/email-is-worst-these-3-apps-are-trying-to-make-it-better.html . He asked if there were any lessons Zimbra could learn from it. John E. said that the Basecamp email service is targeted at very specific use cases and does not support any third-party email client apps. He also did not feel it was designed for most organizations as it does not implement many commonly used organizational email features. He added that Zimbra is continuing to grow and is trying to service a broad variety of clients. But, there is probably nothing stopping someone from building a client that targets a similar niche purpose, such as the Hey service, while using Zimbra on the back end. Mark S. said that Hey claims they are double encrypting each mail blob, so that a help desk person can still access a mailbox to assist with a support issue, while still preserving the mailbox owner’s privacy. He also mentioned that the service blocks all tracking pixels embedded in an email by default. He described their screener feature which places any email from new senders you have not corresponded with before in to a separate folder, apart from the Inbox. John E. commented that a key feature is the ability to search email and called in to question if Hey is actually encrypting the search indexes or keeping those as plain-text on disk. 

Over Zealous Auto-Fill Feature In Chrome 
Noah P. shared that he has two customers, who have domain administrator rights in Zimbra, report that after they login to the Zimbra Administration Console, then double click on a mailbox to make a modification, followed by clicking on the Forwarding tab, that they are finding that the password field for the mailbox is being auto filled-in with the domain admin’s own Zimbra password. He said it has been observed to occur only in Chrome, and he suspects it may be an auto-fill feature issue in Chrome that may be misinterpreting the email address field in the Forwarding tab & the password field in the General tab as the Zimbra login page. Cine suggested it could also be caused by a password manager app, as some password managers, such as Dashlane, are known to disable the auto-fill feature in web browsers. No one on the call was able to confirm encountering the same issue. 

Experiences With 8.8.15 Patch 14 
Marc G. said his organization is preparing to install 8.8.15 Patch 14 and asked if anyone has experienced any issues so far, or if there were any special concerns he should be aware of. Mark S. And Randy L. both confirmed they have had Patch 14 installed for about 4 days and have experienced no issues with it. 


Randy Leiker ( randy at skywaynetworks.com ) 
Skyway Networks, LLC 
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