[Users] February 4, 2020 Zeta Alliance Conference Call Summary

[Randy Leiker]

Hello Zeta Alliance Community, 

Here is a summary of this week’s conference call. A few brief reminders: 


    * Conference calls are every Tuesday and open to all using either the FreeConferenceCall.com VoIP app or via a dial-in number: [ https://www.freeconferencecall.com/wall/zetalliance | https://www.freeconferencecall.com/wall/zetalliance ] 
    * Each week’s call agenda can be found at: [ https://docs.google.com/document/d/1uUUDJpwp2CAylU6lxtbEdVcUX_qSbciyes6gLTWw2fY/edit | https://docs.google.com/document/d/1uUUDJpwp2CAylU6lxtbEdVcUX_qSbciyes6gLTWw2fY/edit ] 
    * A copy of each week’s summary is also posted to the Zimbra Forum: 
        * January 2020: [ https://forums.zimbra.org/viewtopic.php?f=9&t=67572 | https://forums.zimbra.org/viewtopic.php?f=9&t=67572 ] 
        * February 2020: [ https://forums.zimbra.org/viewtopic.php?f=9&t=67726 | https://forums.zimbra.org/viewtopic.php?f=9&t=67726 ] 
    * Constructive feedback on these call summaries is always welcome. 

February 4, 2020 Conference Call Summary 

Barry de Graaff’s New Role With Synacor 
Barry shared some details about his new role at Synacor with everyone on the call. Barry is now a Channel Evangelist at Synacor ( [ https://www.linkedin.com/in/barry-de-graaff-964b382a | https://www.linkedin.com/in/barry-de-graaff-964b382a ] ) and is focused on helping grow everyone’s Zimbra businesses. He is currently working on a number of Zimlet development projects and plans to begin publishing how-to articles and tips for the community about lesser known features in the Zimbra product, based on real-world usage. He will also be filling several of the roles done by Jorge de la Cruz during his earlier tenure with Synacor. Barry intends to provide Synacor with feedback from the community using Synacor’s internal channels in an effort to continuously improve the Zimbra product. 

Windows Outlook Client Sending Issue 
David M. reported an issue experienced by one of his Windows Outlook client customers where they cannot send attachments larger than about 6 MB in size via ActiveSync. This is occurring between ZCS 8.8.12 and Office 365 (Outlook 19). David said that mailbox.log shows no indication of a message being sent, but he does see the sending attempt in sync.log. Each attempt by the client to send ultimately fails with a Java stack trace similar to: “Exception: java.lang.ArrayIndexOutOfBoundsException: Index 4194304 out of bounds for length 4194304”. On the client’s side, Outlook silently fails sending the message with no errors being displayed, and the message does not appear in the Sent folder. David asked for ideas from those on the call as to what should be checked. Cine suggested trying to send the same message & attachment from a mobile device via ActiveSync. John H. suggested trying to send from a different version of the Windows Outlook client, to see if it is specific to the Outlook version being used, as well as enabling client-side debug logging in Outlook so the log can be analyzed by Zimbra Support. 

Review Of Last Week’s Call Topics 
No updates were reported for last week’s topics. 


Randy Leiker ( randy at skywaynetworks.com ) 
Skyway Networks, LLC 
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