[Users] Autocomplete not working after upgrade from 8.6 to 8.7.11

[Frédéric Nass]

----- Le 28 Aoû 18, à 14:59, Barry de Graaff <info at barrydegraaff.tk> a écrit : 

> Thanks Frédéric,

> For that comprehensive response.

> I wonder if the new behavior is a bug or a feature

Support would say it's a feature. :-D 

> , anyway I do not really like
> the `Emailed Contacts` address list, as that is a huge issue when accounts
> get compromised.

> So I do not think the 8.7 way is progress.

I agree. 

Frederic. 

> Kind regards,

> Barry de Graaff
> Zeta Alliance
> Co-founder & Developer
> zetalliance.org | github.com/Zimbra-Community

> +31 617 220 227 | skype: barrydegraaff.tk
> Fingerprint: 97f4694a1d9aedad012533db725ddd156d36a2d0

> From: "Frédéric Nass" <frederic.nass at univ-lorraine.fr>
> To: "Barry de Graaff" <info at barrydegraaff.tk>
> Cc: "users" <users at lists.zetalliance.org>
> Sent: Tuesday, 28 August, 2018 14:56:16
> Subject: Re: [Users] Autocomplete not working after upgrade from 8.6 to 8.7.11

> Hello everyone,

> Since ZCS 8.7, the Autocomplete feature searches for contacts entries in the
> users contacts folders to suggest emailed contacts addresses. If it does not
> find the corresponding entry then the previously emailed contact is not
> suggested anymore.

> The workaround (to stay with ZCS 8.6 behavior) is to create user contacts
> associated to emailed contacts for every users and have
> zimbraPrefAutoAddAddressEnabled set to TRUE globally (so that each time a user
> will write to a new email address, the address will be added to the contacts.).
> Attached is a script that ZCS support provided in September 2017. I changed it
> so that it runs faster and handles accentuated characters.

> It takes a zimbra account as unique argument, dumps its emailed contacts from
> DB, empty its /Emailed Contacts folder and recreate contact entries in the
> folder.
> The script can be run multiple times with the same account but any information
> added by a user to an entry will be lost on next run.
> Please have a look at it to understand what it does before you run it. And pay
> attention to how it deals with accentuated characters for you specific language
> (it's currently set for french language).

> FWIW, here is a list of fixes to the autocomplete feature in ZCS 8.7:

> Bug 97426 - Autocomplete does not return correct results when
> zimbraContactAutoCompleteMaxResults is set to a value lesser than actual number
> of contacts
> Bug 97123 - Auto-complete ranking doesn't include if email address copied/typed
> (same email address present in address book)
> Bug 97160 - Autocomplete ranking shows duplicate entries
> Bug 97162 - Autocomplete soap request does not return correct ranking
> Bug 90624 - Autocomplete ranking does not display correct name
> Bug 103707 - Email Contacts are not getting added even
> zimbraPrefAutoAddAddressEnabled set to TRUE

> Regards,

> Frederic.

> ----- Le 7 Aoû 18, à 11:39, Barry de Graaff <info at barrydegraaff.tk> a écrit :

>> Hello All,

>> I have an instance of Zimbra that was upgraded from 8.6 to 8.7.11 FOSS.

>> After the upgrade the auto complete no longer works, it only auto completes
>> from the GAL not external addresses the user used before.

>> In the logfiles I do not see anything particular other than the requests
>> are handled OK.

>> On the forums the only lead I could find was somebody that said it worked
>> again after a couple of days.

>> How can I fix/debug this?

>> Kind regards,

>> Barry de Graaff
>> Zeta Alliance
>> Co-founder & Developer
>> zetalliance.org | github.com/Zimbra-Community

>> +31 617 220 227 | skype: barrydegraaff.tk
>> Fingerprint: 97f4694a1d9aedad012533db725ddd156d36a2d0
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