[Users] Autocomplete not working after upgrade from 8.6 to 8.7.11

[L Mark Stone]

Barry,

To my understanding Zimbra has three sources for auto complete: GAL, emailed contacts address book, and a hidden cache of addresses we only see when we choose the address field drop down in a Compose window. 

That hidden cache has no UI, except the Forget link. Years ago I was told how to reset it by Support, but I can’t find my notes. 

I suspect it may be the root cause of your problem. 

Mark

___________________________
L. Mark Stone
Sent from my iPhone

> On Aug 7, 2018, at 5:40 AM, Barry de Graaff <info at barrydegraaff.tk> wrote:
> 
> Hello All,
> 
> I have an instance of Zimbra that was upgraded from 8.6 to 8.7.11 FOSS.
> 
> After the upgrade the auto complete no longer works, it only auto completes
> from the GAL not external addresses the user used before.
> 
> In the logfiles I do not see anything particular other than the requests
> are handled OK.
> 
> 
> On the forums the only lead I could find was somebody that said it worked
> again after a couple of days.
> 
> How can I fix/debug this?
> 
> 
> Kind regards, 
> 
> Barry de Graaff
> Zeta Alliance 
> Co-founder & Developer
> zetalliance.org | github.com/Zimbra-Community
> 
> +31 617 220 227 | skype: barrydegraaff.tk
> Fingerprint: 97f4694a1d9aedad012533db725ddd156d36a2d0
>